Need help?
Frequently asked questions
How do I make a purchase?
Shopping at Ayesha Ismail is easy:
- Once you have found an item, choose your size and click on the ‘ADD TO BAG’ button on the product page.
- Review the items in your shopping bag by clicking the ‘MY BAG’ link at the top of the page.
- Click on ‘CHECKOUT’ to complete your order.
Is my personal information kept private?
- We take your privacy seriously and will take all measures to
protect your personal information. - Any personal information received will only be used to fill
your order. We will not sell or redistribute your information to anyone. - For queries and more information please feel free to contact
us at info@ayeshaismail.com
What payment method does Ayesha Ismail accept and is it safe to use my card online?
We accept all credit/debit cards powered by Visa, MasterCards and American Express
Which countries does Ayesha Ismail ship to?
Ayesha Ismail ships worldwide.
How long does delivery take and how much does it cost?
Shipping costs and times vary depending on the destination.
Please visit our shipping policy section on our website for detailed information.
Please note, during the holiday season, processing may take longer than usual.
How much duties and taxes will I have to pay?
Shipping charges do not include the applicable import duties
or taxes that are due upon entry into the destination country. All duties and
taxes are the responsibility of the customer, and must be paid at the time of
delivery. Please contact your local customs office for more information.
How can I track my order?
Once your order has been dispatched, you will receive an email containing your air waybill number to track your package.
How do I return or exchange an item?
Please read our Exchange Policy
Do you offer customization services?
Yes, we offer customization options for all of our designs. For more details, please contact us directly at +1-669-207-6622 or via email at info@ayeshaismail.com
How can I schedule an appointment?
To schedule an appointment, please call us at +1-669-207-6622 during business hours, or send an email to info@ayeshaismail.com.
